Terms of Sale
Last Revised 06-16-2016
1) Acceptance of Terms
Your purchase of Promotional Signs LLC products or services is subject to this Terms of Sale. By clicking the “PLACE ORDER NOW” button and making a purchase, you acknowledge that you have read this document and agree to be bound by its terms and the Terms of Service.
This Terms of Sale is not meant to contradict, violate or run contrary to any portion of the Terms of Service which governs your use of Promotional Signs LLC services and your use of the Promotional Signs LLC Web Site. If any portion of the Terms of Sale is found to contradict, violate or run contrary to the Terms of Service, the Terms of Service will govern and will be the binding document with regards to that portion.
The Terms of Sale is meant to provide general information regarding policies surrounding purchases from the Promotional Signs LLC Web Site. The Terms of Service is hereby incorporated by reference into this document and thus by agreeing to comply with the Terms of Sale you again agree to comply with the Terms of service.
2) Content of Your Purchase
The primary value of the Promotional Signs LLC Website (Web Site) is the ability for users and potential purchasers (“Users”) to create signs and graphics that display any content they choose. This is done by means of computer interaction alone between the Users and the Web Site.
As such, you agree that no Promotional Signs LLC employee, employer, officer, owner, agent or authorized representative is responsible for monitoring the content of the signs or graphics created or uploaded by Users, neither while on the website, nor after purchase and during the production process.
You agree that signs that are purchased will not be checked for content, spelling errors, grammatical errors, logical errors, aesthetic quality, color matching or any other factor that is within the User’s Realm of Control through the use of the tool on the Web Site. You, as a User, have many opportunities during the purchasing process to check your purchase for layout and content and agree that you have done so.
“Realm of Control” refers to any part of a sign that is editable by the User. Including but not limited to: color, font size, font type, font style, font color, position of text, position of graphics, color of graphics, quantity of text, quantity of graphics, spelling of text, use of text, size of graphics, justification of graphics, justification of images, or color of the background.
While Promotional Signs LLC does not review the content of your sign or product, you still agree to be bound by the restrictions as laid out in the Terms of Service, and should it come to the attention of Promotional Signs LLC that you have violated the Terms of Service or this Terms of Sale, you agree that Promotional Signs LLC will send you notice of cancellation and your order will be canceled. You further agree that the purchase price of your order, less any cost incurred during the processing of your order and its cancellation, will be returned by signed check through the United States Postal Service, postmarked within 30 days of your receipt of notice of cancellation.
You also agree that the content of your sign or product does not contain any content that is unlawful, harmful, threatening, abusive, vulgar, harassing, defamatory, obscene, pornographic, indecent, inflammatory, libelous, tortious, hateful, or racially, ethnically or otherwise objectionable, or invasive of another’s rights including but not limited to rights of celebrity, privacy and intellectual property, as provided in Paragraph 7.2 of the Terms of Sales.
3) Color Matching
Promotional Signs LLC sells its products through an E-Commerce Web Site viewable by computers connected to the Internet. These computers may view Promotional Signs LLC products solely through their computer screens (“Monitors”). Monitors may be configured to display images and colors in a variety of ways, both through the use of hardware setup and software setup. There are many possible settings for Monitors and there is no true uniform standard to which all Monitors conform. What may look one way on one monitor, will look different on another.
Further, computer monitors display images with light and use a standard known as RGB to do so. Promotional Signs LLC produces products in (CMYK) that do not use light.
As such, you agree that Promotional Signs LLC does not guarantee that the colors as they appear on the screen will look the same as the colors as they appear on the purchased product. Promotional Signs LLC works hard to make the colors on the screen be as true as possible to the printed colors, however, the differences in Monitors and the differences between light and pigment make it impossible to guarantee matching colors for all Users.
Promotional Signs LLC sells products made out of several different types of materials: Corrugated Plastic, PVC Board, Flag banner (Dye Sub Printed Polyester Fabric), Banner (Vinyl Material), Retractable Banner Material (Pop-up Film) and regular custom flags(Dye Sub Printed Polyester Fabric) .
You agree that you have read our website and/or researched independently and that you know what each of these materials is and what you are buying. Promotional Signs LLC only guarantees that you will receive the materials advertised on the Web Site that you purchase. You agree that Promotional Signs LLC is not responsible for products received that are made of materials thought by the purchaser to be something other than advertised on the Web Site.
As an example, you agree Promotional Signs LLC is not responsible if the Flag Banner received by the purchaser is not what the purchaser envisioned Flag banner would be.
You agree that all products produced and sold by Promotional Signs LLC are for novelty purposes only. Promotional Signs LLC does not make any claims about the legal compliance or registration of signs, or any other products sold by Promotional Signs LLC or by a Promotional Signs LLC affiliate. You agree to check with any applicable legal authority for the standards, rules and regulations governing the types of signs, or other products permitted for your particular use.
5) Uploaded Images
Promotional Signs LLC permits users to upload images onto their signs and products through the Promotional Signs LLC Web Site. You agree that Promotional Signs LLC is not responsible for the quality of the images you upload. The Promotional Signs LLC Web Site attempts to make a “best guess” as to the best viewing distance of your image based on the internally stored DPI (Dots Per Inch) contained in the image file. The Web Site assumes that 100 DPI is best viewed from 3.5 feet and tries to make a best distance estimate based on that assumption.
You agree that you alone are responsible for making sure that the quality of the image you are uploading is of high enough quality to be satisfactory to you at the size you select on the sign or product that you are purchasing.
Images are created and stored in a variety of ways and you agree that Promotional Signs LLC is not responsible for ensuring quality images for any image file format available on the Web Site.
6) Design Service and Artwork proof
Promotional Signs LLC offers free basic design services. Basic design is described as simple lettering and logo placement. Any advanced design is subject to a design fee up to $45, depending on the complexity of the design. The cost of for your order includes up to three rounds of proofing for free. Following that, we’ll charge a flat rate of $25 per additional round of proofing. Pre-designed artwork must be placed on our template(templates are available in each product page). There will be a $25 setup fee if we have to place your pre-designed artwork on our template.
7) Production Time
Promotional Signs LLC works hard to ensure orders will be produced and arrive to our customers by their delivery date. The “date of order” is the calendar date of order if the order is placed before 12:00 pm Central Time Monday-Friday and is considered placed on the next business day if the order is placed on weekends.
You agree that Promotional Signs LLC will take at least 5 business days and up to 8 business days to produce your order. Production times are subject to change. For real time production times check the main page of our website. The Shipping Policy is hereby incorporated by reference. Moreover, you agree that our shipping time frame may depend on your response time to our inquiries regarding your order. Title to your purchased goods shall pass to you at the time Promotional Signs LLC deposits such purchased goods with its designated shipper.
8) Return and Refund Policy
You agree that Promotional Signs LLC has no expressed warranty. Since all products that are produced are custom made to order products can not be returned or refunded. In case of a hardware failure due to a manufacturing defect within 30 days of purchase, you can speak to a manager. It will be at the managers discretion if a replacement is warranted. You agree that the determination of whether a products failure or breakage is due to a manufacturing defect is within the sole discretion of Promotional Signs LLC. You further agree to provide full and complete information regarding the circumstances of the failure or breakage, including but not limited to the use of the product, the conditions the product was in, and any other information useful to an informed determination by Promotional Signs LLC as to the cause of the failure or breakage. You agree to take a photograph of the failed or broken product and send the photograph to the Manager for inspection.
9) Changes to Your Order
Promotional Signs LLC provides many opportunities to review, revise and cancel the order process before actually sending the order into production.
You agree that Promotional Signs LLC is not responsible for reviewing, revising or canceling orders, products or images once an order has been sent to production. A Promotional Signs LLC employee, employer, officer, owner or authorized agent may revise or cancel an order but is not required or obligated to do so.
You agree that you have reviewed your order and that no further additions, corrections or changes need to be made and that your order is final as is.